A place to talk.
Space to move forward.

You can meet with James online while you are located anywhere in Ontario. Sessions take place by video, so you can join from your own quiet, private space without travelling. All counselling sessions are virtual; there are no in-person appointments.

Ontario residents travelling elsewhere are more than likely eligible to continue with sessions, with local requirements and time differences checked beforehand.

You and James meet by video to talk about the concerns that brought you to counselling. There is no need to prepare a perfect explanation. You can begin with what feels most important, ask questions, and discuss what you would like help with.

James will discuss the proposed approach with you, including possible benefits, risks and alternatives. You can ask for clarification or raise concerns as you go. If EMDR or Deep Brain Reorienting is part of your work together, James will explain how to prepare for that work online.

Choose a quiet place where you can speak without being overheard, a comfortable and supportive seat, and a device with a camera, microphone and reliable internet connection. Set up your device so you do not need to hold it throughout the conversation.

Discuss any accessibility needs or technology concerns with James ahead of time. Sessions are arranged by video. If the internet connection fails during a scheduled video session, you and James can use the phone as a backup for that session. Phone-only sessions are not offered as a regular appointment option.

Online counselling may suit you if you have a private space and can comfortably communicate by video. The fit also depends on your concerns and the support you need. A conversation with James can help you explore whether this approach is appropriate.

If another form of support would better meet your needs, that can be discussed. Counselling does not guarantee a particular outcome, and this practice does not provide emergency or crisis services.

Confidentiality is an important part of counselling, but it has legal and professional limits. Before beginning, James will discuss those limits, the video platform, how your information is handled, and the privacy risks associated with online sessions. You can ask questions before deciding whether to proceed.

You can help protect your privacy by choosing a space where you will not be overheard, using your own device when possible, and avoiding interruptions. Headphones may also help. Although precautions help protect your privacy, online communication carries some privacy and security risks.

Start with the “Before We Meet” guide. Read the relevant pages, confirm that you have read them, and complete the information-request form to receive the private appointment details by email. You can review those details before deciding whether to continue.

Insurance coverage varies by plan. Ask your insurer whether services provided by a Registered Psychotherapist are covered and whether any referral, receipt or other requirements apply.

Open the “Before We Meet” guide to read about James and the counselling approach, select your counselling path, and acknowledge the relevant reading. You can then request the private details by email.

After reviewing them, you may ask about a complimentary 15-minute Zoom consultation. James personally arranges consultation times. Sending an information request does not book a counselling session.